At Shrinath Pharmacy, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

We may collect:

• Full Name
• Mobile Number
• Email Address
• Shipping Address
• Billing Address
• Payment Details (processed securely through payment gateways)
• Order Details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Device Type
• Browser Type
• Pages visited
• Time spent on website
• Cookies and browsing behavior

This helps us improve our services and customer experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders
• To communicate order updates
• To provide customer support
• To improve our website and services
• To send promotional offers (if you opt-in)
• To prevent fraud and misuse
• To comply with legal requirements

We do not use your personal information for illegal or unauthorized purposes.

3. Sharing Your Information

We respect your privacy and do not sell your personal data.

However, your information may be shared with trusted third parties only when necessary, such as:

• Delivery and courier partners
• Payment gateway providers
• Marketing and analytics tools
• Government authorities (if legally required)

All third-party services are required to protect your information.

4. Payment Security

All payments made on our website are processed through secure and trusted payment gateways.

We do not store your:

• Debit card details
• Credit card details
• UPI PIN
• Net banking passwords

Your payment information is handled securely using industry-standard encryption methods.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience.

Cookies help us:

• Understand customer preferences
• Improve website functionality
• Provide personalized content
• Track website traffic

You can disable cookies anytime through your browser settings.

However, disabling cookies may affect some website features.

6. Data Protection and Security

We implement appropriate security measures to protect your personal information from:

• Unauthorized access
• Misuse
• Data loss
• Disclosure

Your information is stored securely and accessed only by authorized personnel.

7. Marketing and Advertising

We may use your information to:

• Send promotional emails or messages
• Show advertisements through platforms like Google and social media
• Improve marketing campaigns

You can opt-out of promotional messages anytime by contacting us.

We may also use third-party tools such as:

• Google Analytics
• Facebook Ads
• Other marketing platforms

These tools may collect anonymized usage data.

8. Third-Party Links

Our website may contain links to third-party websites such as:

• Marketplace platforms
• Payment partners
• External service providers

We are not responsible for the privacy practices of third-party websites. Users are advised to review their privacy policies separately.

9. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and regulatory requirements

After that, data may be securely deleted.

10. Your Rights

As a user, you have the right to:

• Request access to your personal data
• Request correction of incorrect data
• Request deletion of your data
• Withdraw consent for marketing communication

To exercise these rights, contact us using the details below.

11. Children's Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from minors.

12. Policy Updates

• Shrinath Pharmacy reserves the right to update this Privacy Policy at any time.
• Changes will be updated on this page with the revised date.
• Users are encouraged to review this policy periodically.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Business Name: Shrinath Pharmacy

Email: [email protected]

Phone/WhatsApp: +91-7015006979

Address: Mfg. Unit: Plot No. 283, HSIIDC, Indl. Estate Rai - 131029 (HR.)

Thank you for trusting Shrinath Pharmacy.